Privacy Policy

Effective Date: 3/26/2025
Last Updated: 3/26/2025

Welcome to PreflopAI, a poker training platform provided by PokerPro Technologies LLC. Your privacy is important to us, and we are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, store, and protect your information when using PreflopAI.

By registering for PreflopAI, you consent to the collection and processing of your data as outlined in this Privacy Policy. Acceptance of the Terms of Use and Privacy Policy is mandatory for registration and use of the service.

• 1. User Consent and Registration

  PreflopAI relies on user consent for data collection and processing. During the registration process, users must explicitly accept the Terms of Use and this Privacy Policy to create an account. Without this acceptance, registration cannot proceed, and access to PreflopAI's features will not be granted.

• 2. Data Collection and Usage

  PreflopAI collects the following types of data:

  • Account Information: Username and email address are collected for account creation, as well as the country the user is in, for management.

  • Training and Analytics Data: This includes user interactions with training exercises, performance metrics, and generated analytics to enhance user experience and recommendations.

  • Navigation Data: Information such as IP address, device type, and interaction logs is collected to improve the platform’s performance and security.

  • Location Data: If available, we may collect precise location data (latitude and longitude) via analytics tools such as PostHog to better understand how users interact with the app and improve user experience.

  • Session Management: PreflopAI uses JSON Web Tokens (JWT), stored on the user’s device, to maintain active sessions and ensure secure authentication.

• 3. Analytics Tools

  PreflopAI uses third-party tools to analyze user behavior within the app to improve usability, functionality, and performance. These tools include:

  • PostHog: PostHog is used to track in-app user behavior such as navigation events, interaction with features, and training progress. When available, PostHog may also log geolocation data (latitude and longitude), device type, and other metadata to enhance our understanding of user flows and improve the app.

  All data collected through analytics is used solely for internal development and improvement purposes. No data is shared with advertisers.

• 4. Data Usage for Training Recommendations

  PreflopAI does not display advertisements and does not share user data with advertisers. The training recommendation algorithm uses user training history and analytics data to provide personalized suggestions and enhance skill development.

  Additionally, behavioral analytics data collected via PostHog is used internally to improve platform usability and the overall user experience.

• 5. Payment Processing and Transactions

  PreflopAI does not process or store any payment-related data. All transactions, including subscriptions and billing, are handled securely through third-party services:

  • RevenueCat: Manages subscription analytics and purchase verification.

  • Google Play Store and Apple App Store: Handle all payment processing in compliance with their respective policies.

• 6. Data Access, Rectification, and Deletion

  Users have full control over their personal data through the settings page:

  • Access: Users can view their stored account and training data.

  • Rectification: Users can update or modify their account details.

  • Deletion: Users can permanently delete their account, which will result in the immediate erasure of all associated data from our database.

• 7. Account Deletion and Grace Period

  When a user requests account deletion, their data is immediately removed from our systems. However, there is a 7-day grace period in which the user can recover their account if the deletion was requested in error. After this period, the data cannot be restored.

• 8. Data Storage and Security

  We retain user data in the following manner:

  • Amazon Web Services (AWS): All user data is securely stored on AWS servers.

  • No International Data Transfers: PreflopAI does not transfer user data outside the regions covered under GDPR compliance. If third-party services such as PostHog store data in other regions, we ensure appropriate data protection safeguards are in place in compliance with GDPR.

  • Encryption and Security Measures: All data is encrypted in transit and at rest to prevent unauthorized access.

• 9. Compliance with GDPR and User Rights

  PreflopAI fully complies with the General Data Protection Regulation (GDPR). Users have the right to:

  • Request a copy of their stored data.

  • Modify or update their personal information.

  • Delete their account and associated data.

  • Withdraw consent for data processing at any time.

By using PreflopAI, users acknowledge and agree to the terms outlined in this Privacy Policy.

For any privacy-related inquiries, users may contact our support team at [email protected].